Who We Are

Drowsie Sleep Club is operated by Drowsie Pty Ltd (Australia). We provide the Drowsie Sleep Club app and the Drowsie Bluetooth pillow speaker. This Privacy Policy explains how we handle your information when you use the app, purchase a subscription, or contact us.

Questions? Email info@drowsie.com or visit drowsie.com.au.

Information We Collect

• Account details: name and email address.
• Payment details: processed securely by Stripe and RevenueCat. We do not store full card numbers.
• Bluetooth usage: connection events and basic speaker usage data.
• Audio preferences: saved mixes, favorites, and settings.
• App analytics: basic usage events to understand app performance and feature adoption.
• Support communications: messages and information you send to us.

We do not collect health data in V1.

How We Use Your Information

• Provide and operate the Drowsie Sleep Club app and speaker experience.
• Process subscriptions and manage billing.
• Personalize audio recommendations and settings.
• Monitor and improve app reliability and performance.
• Respond to support requests.
• Comply with legal obligations.

Where Your Data Is Stored

Our backend uses Supabase hosted in ap-southeast-2 (Sydney). Some service providers (e.g., Stripe, RevenueCat) may process data outside Australia. We take steps to ensure appropriate safeguards are in place.

Sharing and Disclosure

We share information only when necessary to run the service:

• Payment processing with Stripe and RevenueCat.
• Infrastructure and analytics providers that support the app.
• Legal or regulatory requests where required by law.
• Business transfers (e.g., merger or acquisition), with notice where required.

Data Retention

We retain your information for as long as needed to provide the service, comply with legal requirements, and resolve disputes. You can request deletion at any time.

Your Rights and Choices

• Access and correction: contact us to access or correct your data.
• Account deletion: you can delete your account in the app via Settings → Delete Account.
• Marketing preferences: opt out of non-essential communications at any time.

Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work hard to safeguard your data.

Children's Privacy

Drowsie Sleep Club is not directed to children under 13. If you believe a child has provided personal information, contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.