drowsie
Shipping and returns
Shipping and returns
The short version: shipping is free everywhere, and your first 60 nights are covered by our guarantee. The details are below.
Shipping
Free, worldwide
Shipping is free. Everywhere.
No shipping charges, no surprises at checkout — wherever you are in the world.
When it ships
Drowsie is in stock. Australian orders arrive in about a week; everywhere else about two to three weeks.
When it arrives
Delivery estimates for your region are shown at checkout, so you’ll see your timing before you order.
Tracking
You’ll get an email when your order ships and another when it’s delivered — both with tracking, so you always know where it is.
Questions about an order
Write to hello@drowsie.com and we’ll sort it out.
Returns
The 60-night guarantee is our return policy
Sleep on it for 60 nights
60-night money-back guarantee: use it on at least 30 of your first 60 nights, and if it hasn’t earned its place under your pillow, we’ll refund you in full.
Contact hello@drowsie.com within the 60 nights, and we cover the return shipping for Drowsie.
- Give it a real try — use Drowsie on at least 30 of your first 60 nights.
- Not helping? Email hello@drowsie.com any time within your first 60 nights.
- You get a full refund, and we cover the return shipping for Drowsie.
The full policy, including how refunds are processed, is in our refund policy.
Warranty
Every Drowsie has a 1-year warranty: if it stops working, we’ll replace it. Email hello@drowsie.com with your order number.
Nothing on this page limits your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under it, and the 60-night guarantee is in addition to those rights.
Anything else we can help with?
Setup, pairing, Sleep Club and your order — it’s all in one place.